When considering a transition to telecommuting (Working from home) there are many items that you must consider.  Each business is different, and each situation requires specific considerations.

We believe that the foundation for a work-from-home policy for employers revolves around 4 principles. Technology Enablement, Security, Communication & Policy.  Again, there are many other factors to consider, however, with these four items in mind, your business can begin to place the proper procedures in place for effective work from home transition.

Technology Enablement

  • Will your employees access data from a personal device or a company-provided device?
  • Will your employees make outbound calls from personal cell phones or will your phone system allow remote work?
  • Do employees have adequate equipment to work from home? Monitors, Keyboards, Laptops, Desktops?
  • Does your firewall/router allow for VPN (Virtual Private Network) access?
  • Will your staff access data via Remote Desktop, VPN or both?
  • Will your business applications run properly and efficiently through a VPN?
  • Can your IT support (i.e. vendor, employee, etc) assist with issues remotely?

Security

  • Are all devices that will be used for a remote function being properly secured to ensure data security?
    • Antivirus
    • Content Filtering
    • Threat Hunting
  • Are there any industry regulations that you need to consider? (HIPAA, FISMA, PCI, GDPR, etc)
  • Are company files and data secure?
    • Firewall
    • Email Security & Encryption
    • Multi-Factor Authentication
    • Password Manager
  • Have you set a schedule for Updates/Patching?
    • Operating Systems
    • Anti-Virus Software
  • Have your employees received training on data security while working remotely?  If not, we’ve provided a template to provide your employees. Click here to download.

Communication

  • How will important decisions, updates, and working guidelines be communicated to employees?
    • We recommend a program such as Microsoft Teams or Slack to enable employees to communicate effectively.  Employees can communicate through instant messaging via these programs and many can be integrated into your phone system if you have VoIP.
  • How will ingoing/outgoing phone traffic be handled?
    • With the right VoIP system, employees can take their desk phone home and plug into their home router and see no disruption.  Call traffic will flow exactly as it did when physically in the office.  Most VoIP providers also provide a “soft app” for their users to allow their cellphone to receive company phone calls, as well as mask outgoing caller IDs to show the business phone numbers rather than the personal cellphone number.

Policy

  • Do you have a remote work policy in place?
  • Is your remote policy written and acknowledged by employees?
  • Do you have employee training in place to identify email phishing attempts?
  • If you don’t have a remote work policy in place, we’ve provided a template that you can modify to fit your business.  Click here to download.

We understand that this is a trying time in our nation.  If you are unsure whether or not your business has a ready-to-implement work from home capability, we’d be happy to assist in a free evaluation.

We hope that this information is beneficial to your business.

Feel free to contact our office with any questions.

 

Bazar Solutions
806-853-7757
info@bazarsolutions.com

5280 34th St,
Lubbock, TX 79407

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Downloads and Suggested Apps
for Work from Home: 

Helpful Documents: